Business · Topic 2: Building a business

Making marketing decisions

The decisions a growing business makes about each element of its marketing mix - product, price, promotion and place - and how it combines them to build a competitive advantage.

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Key terms in this chapter

All 32, gathered from every lesson.

Design mix
The balance of function, aesthetics and cost in a product's design.
Function
How well a product works.
Aesthetics
How a product appeals to the senses.
Product life cycle
The stages a product goes through: development, introduction, growth, maturity and decline.
Extension strategy
An action taken to extend the life of a product before it declines.
Product differentiation
Making a product different from competitors' products.
Pricing strategy
The method a business uses to set the price of a product.
Penetration pricing
A low launch price to gain market share quickly.
Price skimming
A high launch price that is lowered over time.
Cost-plus pricing
Adding a percentage mark-up to the cost of a product.
Competitive pricing
Setting a price similar to competitors'.
Promotional pricing
Temporarily reducing prices to boost sales.
Mark-up
The percentage added to cost to set the price.
Promotion
Communicating with customers to persuade them to buy.
Advertising
Paid-for communication through media such as TV, print, billboards and online.
Sponsorship
Paying to link a brand with an event, team or programme.
Sales promotion
A short-term offer to boost sales, such as a discount or free gift.
Public relations (PR)
Gaining positive media coverage without paying for it directly.
Branding
Giving a product a recognisable name, logo and image.
Viral advertising
Promotion that spreads as customers share it online.
Targeted advertising
Online adverts shown only to people who match the target market.
Place
How and where customers can buy a product.
Distribution channel
The route a product takes from producer to customer.
Intermediary
A business between the producer and the customer, such as a wholesaler or retailer.
Wholesaler
A business that buys in bulk from producers and sells smaller quantities to retailers.
Retailer
A business that sells to the final customer.
E-tailer
A retailer that sells online.
Multi-channel distribution
Selling through several channels at once.
Marketing mix
The combination of product, price, promotion and place.
Integrated marketing mix
A mix where all four Ps fit together for the same target market.
Competitive advantage
Anything that makes a business more attractive to customers than its rivals.
Positioning
How a business wants customers to see its product compared with competitors'.