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Motivation.pptx
Built from the lesson script on 28 September 2026.
EDEXCEL GCSE BUSINESS · PAPER 2
Motivation
Making human resource decisions
Lesson 4 of 4
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EDEXCEL GCSE BUSINESS · PAPER 2
Last Lesson
Making human resource decisions
Lesson 4 of 4
Answer from memory before the answers appear.
1
What is induction training?
2
Give one advantage of on-the-job training.
3
Give one disadvantage of off-the-job training.
4
What is a performance review?
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EDEXCEL GCSE BUSINESS · PAPER 2
Last Lesson - Answers
Making human resource decisions
Lesson 4 of 4
1
What is induction training?
Training that introduces new employees to the business.
2
Give one advantage of on-the-job training.
Cheap, practical, and staff keep working.
3
Give one disadvantage of off-the-job training.
Expensive, staff are not working, or qualified staff may leave.
4
What is a performance review?
A meeting to discuss progress against targets.
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EDEXCEL GCSE BUSINESS · PAPER 2
Learning Objectives
Making human resource decisions
Lesson 4 of 4
1
Explain the importance of motivation in the workplace.
2
Explain financial methods of motivation.
3
Explain non-financial methods of motivation.
4
Weigh up which methods suit different businesses and staff.
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EDEXCEL GCSE BUSINESS · PAPER 2
Why Motivation Matters
Making human resource decisions
Lesson 4 of 4
Motivation is the desire to work hard and do a job well.
Productivity
Motivated staff work harder and produce more.
Retention
Motivated staff are less likely to leave, cutting the cost of recruiting and training replacements.
Quality and service
Staff who care about their work make fewer mistakes and treat customers better.
Attracting staff
A business known as a good place to work finds it easier to recruit.
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EDEXCEL GCSE BUSINESS · PAPER 2
PART ONE
Financial Methods
Motivating staff with money and rewards.
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EDEXCEL GCSE BUSINESS · PAPER 2
Financial Methods of Motivation
Making human resource decisions
Lesson 4 of 4
Remuneration
The pay an employee receives - a wage (paid by the hour) or a salary (a fixed yearly amount). Fair pay is the foundation.
Bonus
An extra payment for reaching a target, or at the end of a successful year.
Commission
A percentage of the value of each sale, paid to sales staff - the more they sell, the more they earn.
Promotion
Moving to a more senior job, with more pay and responsibility.
Fringe benefits
Extras on top of pay: a company car, staff discounts, a gym membership, private healthcare.
Profit sharing
Staff receive a share of the business's profit, so they gain when the business does well.
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EDEXCEL GCSE BUSINESS · PAPER 2
Financial Methods: For and Against
Making human resource decisions
Lesson 4 of 4
ADVANTAGES
• Money matters to everyone and meets basic needs.
• Bonuses and commission link reward directly to effort.
• Profit sharing makes staff care about the whole business.
• Easy to understand and measure.
DISADVANTAGES
• Expensive, raising the business's costs.
• The effect can wear off quickly once people get used to it.
• Commission can make staff pushy with customers.
• Not all staff are motivated mainly by money.
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EDEXCEL GCSE BUSINESS · PAPER 2
PART TWO
Non-financial Methods
Motivating staff without money.
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EDEXCEL GCSE BUSINESS · PAPER 2
Non-financial Methods of Motivation
Making human resource decisions
Lesson 4 of 4
Job rotation
Moving staff between different tasks or jobs, to reduce boredom and build a wider range of skills.
Job enrichment
Giving staff more challenging, interesting work and more responsibility.
Autonomy
Giving staff the freedom to decide how to do their work.
Praise and recognition
Thanking staff and recognising good work - from a simple thank you to employee of the month.
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EDEXCEL GCSE BUSINESS · PAPER 2
A Simple Thank You
Making human resource decisions
Lesson 4 of 4
Praise and recognition cost almost nothing but can motivate as much as money.
Being recognised in front of colleagues makes employees feel valued. Non-financial methods like praise are cheap, and for many people feeling appreciated matters as much as their pay.
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EDEXCEL GCSE BUSINESS · PAPER 2
Non-financial Methods: For and Against
Making human resource decisions
Lesson 4 of 4
ADVANTAGES
• Cheap, or free.
• Makes work more interesting and less boring.
• Staff feel trusted and valued.
• Builds skills and prepares staff for promotion.
DISADVANTAGES
• Some staff simply want more money.
• Job enrichment and autonomy need training and support.
• Not every job can be made more interesting.
• Some staff do not want extra responsibility.
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EDEXCEL GCSE BUSINESS · PAPER 2
Making human resource decisions
Lesson 4 of 4
CASE STUDY
John Lewis: A Share of the Profits
The John Lewis Partnership, which owns John Lewis and Waitrose, is owned by a trust on behalf of its employees, who are called "Partners". In good years, Partners share in the business's profit through an annual bonus, paid as the same percentage of salary to everyone from shop-floor staff to directors. In some years the bonus has been worth a large share of a Partner's salary; in years when the business made a loss, there has been no bonus at all. Profit sharing gives every employee a reason to care about the whole business's success.
Partners
What John Lewis calls its employee-owners
Bonus
The same percentage of salary for every Partner
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EDEXCEL GCSE BUSINESS · PAPER 2
Key Terms
Making human resource decisions
Lesson 4 of 4
Motivation
The desire to work hard and do a job well.
Remuneration
The pay an employee receives.
Bonus
An extra payment for reaching a target or a good year.
Commission
A percentage of the value of sales paid to sales staff.
Fringe benefits
Rewards on top of pay, such as a company car or staff discounts.
Profit sharing
Staff receiving a share of the business's profit.
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EDEXCEL GCSE BUSINESS · PAPER 2
Key Terms (cont.)
Making human resource decisions
Lesson 4 of 4
Job rotation
Moving staff between different tasks.
Job enrichment
Giving staff more challenging work and responsibility.
Autonomy
The freedom for staff to decide how to do their work.
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EDEXCEL GCSE BUSINESS · PAPER 2
Making human resource decisions
Lesson 4 of 4
YOUR TASK
Motivate the Team
12 minutes
Suggest one financial and one non-financial method of motivation for each: sales staff in a car showroom; warehouse workers doing the same packing task all day; experienced software developers; part-time students working weekends in a café. Explain why each suits those staff.
1
A financial method for each group.
2
A non-financial method for each group.
3
Why each suits them.
WHAT A GOOD ANSWER SHOWS
Suitable methods for each group - commission for car sales, job rotation for packers, autonomy for developers, flexible hours and praise for students - each justified.
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EDEXCEL GCSE BUSINESS · PAPER 2
Can I...?
Making human resource decisions
Lesson 4 of 4
Explain why motivation matters.
Explain remuneration, bonus and commission.
Explain promotion and fringe benefits.
Explain profit sharing.
Explain job rotation.
Explain job enrichment.
Explain autonomy and praise.
Choose methods that suit different staff.
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EDEXCEL GCSE BUSINESS · PAPER 2
Summary & Exam Focus
Motivated staff are more productive, stay longer and give better service.
Financial methods: remuneration, bonus, commission, promotion, fringe benefits, profit sharing.
Non-financial methods: job rotation, job enrichment, autonomy, praise.
The best method depends on the business, the job and the people.
EXAM FOCUS
Explain one benefit to a business of using non-financial methods to motivate its staff. (3 marks)
Match the method to the staff in the question - commission suits sales staff, but not a nurse or a warehouse packer.
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